PRIVACY POLICY

 Privacy Policy was last modified on August 1, 2022.

This Privacy Policy applies to information that you voluntarily disclose to us, Baccus Global, LLC (“Baccus Global”), in any of the following ways:

• By submitting a product registration form through our website, operated by us from which you are accessing this Privacy Policy,
• Through HTML-formatted email messages that you may send us for support,
• Offline, such as when you attend a tradeshow, request for support over the phone or mail us product registration or other information.

Collectively we consider the website, email messages, and offline the “Services.”

This Privacy Policy answers the following questions:

1. What Personal Information does Baccus Global collect about you?

2. How do we use the Personal Information we collect about you?

3. Does Baccus Global share your Personal Information with third parties?

4. What choices do you have over how we use and disclose your Personal Information?

5. How does Baccus Global secure your Personal Information?

6. How can you access, change, or delete your Personal Information?

7. What additional or specific rights do you have regarding your Personal Information as a California resident?

8. How long does Baccus Global retain my Personal Information?

9. How old do I have to be to utilize the Services?

10. Does Baccus Global collect Sensitive Information?

11. Will this Privacy Policy change?

12. How can you contact Baccus Global?

1. What Personal Information does Baccus Global collect about you?

“Personal Information” is information that identifies you as an individual or relates to an identifiable individual. We only collect information that you choose to give us.

While using our Services, for example, when you register a product with us or ask for support, we may ask you to provide us with certain Personal Information that can be used to contact or identify you. We generally collect the following types of Personal Information:

• Your Name
• Mailing address
• Postal/Zip code, State/Province, and Country
• Email address
• Telephone number
• Product and purchase information
• Information related to customer requests or queries

2. How do we use the Personal Information we collect about you?

BACCUS GLOBAL DOES NOT SELL PERSONAL INFORMATION.

The Personal Information we collect from you helps us personalize your experience with us and our communications to you and helps us continually improve your experience with our Services. 

We use the Personal Information collected above for the following purposes including:

• Providing the functionality of the Services and fulfilling your requests, including:
  • Responding to your inquiries and fulfilling your requests for example when you contact us via email or telephone.
  • Processing your transactions, including warranty and product registration, claim, or request, and providing related customer service.

We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.

• Accomplishing our business purposes.
  • For data analysis, for example, to improve the efficiency of our Services.
  • For audits, to verify that our internal processes function as intended and are compliant with legal, regulatory or contractual requirements.
  • For improving and developing our products and services.
  • For enhancing, improving, or modifying our current products and services.
  • For facilitating recalls.

3. Does Baccus Global share your Personal Information with third parties?

We may share your Personal Information with the following:

• Our data-privacy compliant third-party technical and data storage service providers, in order to perform tasks on our behalf, such as:
  • Providing and improving our communications with you
  • Email delivery
  • Data storage

For additional information about the way in which our third-party service providers treat your Personal Information, contact us as set out below.

We may also use and disclose your Personal Information as necessary or appropriate when we have a legal obligation or legitimate interest to do so:

• To comply with applicable law.
  • This can include laws outside your country of residence.

• To respond to requests from public and government authorities.
  • This can include laws and authorities outside your country of residence.

• To cooperate with law enforcement.
  • For example, when we respond to law enforcement requests or orders.

• For other legal reasons, including:
  • To protect our rights, property or safety, and/or that of our users, you, our or others.

4. What choices do you have over how we use and disclose your Personal Information?

Baccus Global gives you choices about the information we collect and how we communicate with you and how we use and disclose your information. We will only use the Personal Information you provide us with for the purposes of which you provide it (i.e. to respond to your inquiry, etc.). We do not sell Personal Information.

If you are a resident of California, you have specific rights regarding your Personal Information, which are discussed in detail in Section 7, below.

5. How does Baccus Global secure your Personal Information?

Baccus Global recognizes the importance of protecting your Personal Information and we are committed to collecting and using it in compliance with applicable data privacy regulations, including the California Consumer Privacy Act of 2018 (the “CCPA”) and the European Union’s General Data Protection Regulation (“GDPR”). We have implemented reasonable technical, administrative and physical measures designed to protect the personal information in our custody or control from unauthorized access, use, modification and disclosure.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

6. How can you access, change, or delete your Personal Information?

If you would like to request to access, update, correct, suppress, restrict, or delete Personal Information previously provided to us, object to the processing of Personal Information, or if you would like to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you can do this by emailing or writing to us as detailed in  Section 12, below. We will respond to your request consistent with applicable law.

In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information.  For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may request certain Personal Information for the purposes of verifying the identity of the individual seeking access to their Personal Information records. We will try to comply with your request as soon as reasonably practicable.

7. What additional or specific rights do you have regarding your Personal Information as a California resident?

If you are California resident, the CCPA provides you with additional specific rights regarding your Personal Information, including:

The Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling that personal information.
• The categories of third parties with whom we share that personal information.
• The specific pieces of personal information we collected about you.

The Right to Delete: You have the right to request that we delete personal information we have collected about you and for us to direct service providers to do the same, with certain exceptions as set forth in the CCPA. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

To submit a verifiable consumer request, please contact us via one of the methods listed in Section 12, below. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may make a verifiable consumer request twice within a 12-month period free of charge. The request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. We cannot respond to your request or provide you with your Personal Information if we cannot verify your identity or authority to make the request and confirm that the Personal Information relates to you.

Baccus Global does not sell any Personal Information. California residents have the option to opt-out of the sale of their Personal Information by businesses. Although Baccus Global does not sell any Personal Information, we have included the option for you to affirmatively opt-out of the sale of your information on our Product Registration page to ensure compliance and allow you to opt out of us ever doing so.

California consumers have the right to not receive discriminatory treatment for exercising CCPA rights. We will not discriminate against you for exercising your rights under the CCPA.

8. How long does Baccus Global retain my Personal Information?

We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law.

The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you;

• Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or

• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

9. How old do I have to be to utilize the Services?

The Services are not intended for children under 16 years of age. No one under age 16 may provide any Personal Information to us on the Website or otherwise. We do not knowingly collect Personal Information from children under 16. If you are under 16, do not use or provide any information on this Website. If we learn we have collected or received Personal Information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at the email address below.

10. Does Baccus Global collect Sensitive information?

We ask that as a general matter you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Services or otherwise to us.  In the event you choose to submit such information to us or are requested to do so by us in the course of investigating a complaint or dispute involving the Services, we shall collect and process such information in compliance with applicable law.

11. Will this Privacy Policy change?

We may make changes to this Privacy Policy at any time, so please review it periodically.  We will update the effective date of the Privacy Policy at the time a change is made. Your use of the Services following these changes means that you accept the revised Privacy Policy.

12. How can you contact Baccus Global?

If you have questions or concerns with respect to our Privacy Policy, or would like to make a request under Section 6 or Section 7, above, please contact the Privacy Policy Manager via email at: customerservice@baccusglobal.com or call us toll-free at 1.877.571.2391.

If you prefer to contact the Privacy Policy Manager via mail, please use the following postal address: 

Baccus Global, LLC

621 NW 53rd Street

Suite 450

Boca Raton, FL 33487

Attn: Privacy Policy Manager

Please include your question or request in your email or letter to us, including the Baccus Global brands and Services relevant to your request.

If you are a EU citizen and if your request or concern is not satisfactorily resolved by us, you may approach your local data protection authority (see http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html).